We want you to love our t-shirts, and we want to keep you happy. So if you aren’t happy with the t-shirt because it wasn’t as expected, then we will do everything we can to resolve the issue.
Reasons for returning:
– T-shirt too small / too big.
– Design is different from what was ordered.
– Item has been shipped with a hamster – I didn’t order a hamster
– I changed my mind and don’t want it any more.
– I changed my mind and don’t want it any more. (But I do want a hamster.)
– Another reason (Will have to be accepted before a refund or replacement can be accepted.)
Refunds & Replacements:
In some cases you will be issued a full refund for the initial purchase of the item and shipping paid to receive it. In other cases, for example if it is down to an accidental order, or a change of heart, shipping cannot be refunded. We will happily replace the item for you if you wish, but in some cases for orders outside of the U.K you will need to pay for shipping of the replacement. Unfortunately we cannot refund the cost of shipping to return the item as it is in your hands to which method of shipping you use.
Refunds and replacements can only be accepted if we receive the returned item in the same condition it was sent in. Unworn, unwashed and preferably with the tag left on.